Responsible gaming


At Casino du Liban we adhere to local and international codes of conduct for Responsible Gaming because we genuinely care about our guests and their well-being.
Our commitment goes beyond words and extends to active measures that promote responsible gaming.
The way we conduct business is geared towards responsible gaming and we strive to increase public awareness.
Ethics and appropriate policies and procedures make our gaming practices exemplary.

Problem Gambling
What's Problem Gambling?

Games of chance are among the oldest forms of entertainment.
Recreational gamblers play for pleasure and do so from time to time, betting a controlled amount of money. They can stop gambling whenever they want.
For Professional Gamblers, gambling is a way of life, a professional activity betting their money deliberately on those games they feel they can control, based more on the calculations of probability than on passion or sudden impulse.
And there is another group of people, between 0.5% and 1.5% of the adult population for whom gambling becomes an obsession, a necessity. Those people are ‘Problem Gamblers’. They can’t stop gambling, even if they lose all their money and jobs and ruin their relationships with their families and friends. While most gambling does not hurt, problem gambling is a compulsive disorder that leads to addiction, like for alcohol or drugs.

Who's Affected?

Problem Gambling can affect almost everyone. It has an impact on people of any race, sex, age, religion and socio-economic group. The games that may cause a gambling problem are: Casino games, Horse Racing, Cards, Sports Betting, Internet Gambling, Lottery Games, Stocks and Commodities speculations, all hold the potential to cause severe problems.

Warning Signs

Below are the warning signs that indicate someone might have a Gambling Problem:

  • Spending increased periods of time and amounts of money gambling
  • After losing, having an urge to return as soon as possible to chase losses
  • Feeling guilty or remorseful about gambling
  • Being obsessed with the idea of gambling
  • Increasing debts or selling assets to gamble
  • Considering illegal means to finance gambling (Theft, fraud, etc)
  • Neglecting work, family or friends
  • Looking at gambling as a solution to financial problems
  • Lying to cover up gambling and hiding the extent of gambling
  • Being reluctant to spend gambling money on something else
  • Gambling to escape from obligations or life’s daily pressures


Below are some tips to avoid the risks:

  • Gamble for the fun of it.
  • Set yourself a loss limit and don’t exceed it.
  • Don’t chase your losses. Leave. Walk away.
  • Only gamble with money set aside for entertainment, never with money for everyday expenses.
  • Set a time period and respect it.
  • Never borrow money to gamble.
  • Take frequent breaks and avoid the venue.
  • Don’t gamble to escape problems or when highly stressed
  • Balance gambling with other activities and keep up other interests and hobbies.


Self Help: As a Problem Gambler, you may first try to engage in a SELF HELP PROGRAM before attending face-to-face counseling.
Here are some tips:

  • Stop denying the problem exists, be honest, first with yourself then with others
  • Find someone you trust to talk about your problem
  • Manage your financial pressures and ask someone you trust to handle your money for an agreed period of time
  • Keep a gambling diary that will help you identify patterns and trends in your gambling behavior. Make a list of circumstances and events that trigger your desire to gamble and then look for other ways to manage your feelings.
  • Find leisure activities to replace gambling. Exercising is a good way to burn off stress. Learn relaxation techniques, like meditation or yoga.
  • Spend extra time with your family and friends
  • Reward yourself after a period free of gambling by spending some of the money you have saved on yourself.
  • Try to avoid the venue to break the gambling habit.
  • Remain positive even when it gets hard and don’t expect everything to improve in one day. It might be a long struggle to overcome a gambling dependency. Some gamblers find it impossible to go back without losing control while others at a later stage are able to return to controlled gambling.

Responsible Gaming Program
The Self Exclusion Program is designed for individuals who are no longer in control of their gaming behavior and want to undertake concrete preventive measures to stop frequenting the Casino gaming facilities.
Casino du Liban offers the opportunity for those players who feel concerned about the negative impact gambling has on their lives to enroll in the SEP as a way to step back and take stock of their gaming habits.

A Responsible Decision
The decision to exclude oneself from Casino du Liban gaming facilities must be well thought out and motivated by a genuine desire to change gaming habits.
While Casino du Liban will take all appropriate measures to enforce the exclusion terms, it assumes no responsibility in the event an individual contravenes to the self-exclusion agreement subscribed to voluntarily.
Studies have shown that players who have participated in the self-exclusion program report:
  • A diminished feeling of urgency to play
  • Improved control of gaming habits
  • Fewer negative consequences related to gaming
By enrolling in the SEP, the player authorizes Casino du Liban to bar him from accessing or take part directly or indirectly in any gambling activity at Casino Du Liban for a period of his choice (a minimum of 6 months exclusion is required).
To have the exclusion revoked earlier than scheduled, the player may submit an Application to Revoke the Exclusion.
CDL Management will consider the application and notify the player of the decision within 28 days.
The Program is strictly confidential, bilingual (English & Arabic) and free of charge.
In order to join the Self Exclusion Program, you have to:
  • Present yourself at Casino du Liban and mention that you are interested in the Self Exclusion Program.
  • In a private room, a specially trained employee will assist you in filling out a Self-Exclusion Request Form.
  • You will need to present a valid ID
Your photo will be taken instantaneously for identification purposes.